Privacy Policy

This Privacy Policy describes how DUE2FYND ("Company", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit and use our website and services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable data protection laws.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, company name, postal address, and other contact details.
• Account Information: Registration details and profile information.
• Communication Data: Information you provide when contacting us, including messages and attachments.
• Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, referring URLs, and other analytics data.
• Cookies & Tracking Data: Information collected through cookies, web beacons, and similar technologies.

We collect information either directly from you, automatically through your use of the website, or from authorized third-party service providers.

2. Legal Basis for Processing (Where Applicable Under GDPR)

We process your personal data based on one or more of the following lawful grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Our legitimate business interests, provided they are not overridden by your rights

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

• To provide, operate, and maintain our services
• To process registrations and manage user accounts
• To improve website functionality and user experience
• To communicate updates, service notices, and promotional content (where permitted by law)
• To respond to inquiries and provide customer support
• To detect, prevent, and investigate fraud, security breaches, and illegal activities
• To comply with applicable legal and regulatory requirements

4. Cookies and Tracking Technologies

DUE2FYND uses cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, and gather demographic information.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances:

• With trusted third-party service providers who assist in website operation and business activities
• To comply with legal obligations, court orders, or lawful governmental requests
• To protect our legal rights, prevent fraud, or enforce our policies
• In connection with a business transfer, merger, acquisition, or asset sale

All third parties are contractually obligated to maintain confidentiality and data protection standards.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to request deletion of personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a regulatory authority

Requests regarding your rights will be responded to within the timeframe required by applicable law.

9. CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), eligible consumers have the right to:

• Request disclosure of collected personal information
• Request deletion of personal information
• Request that personal information not be sold

We do not sell personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take prompt steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us through the contact details provided on our website.